Impact of Work Environment and Work Stressing on The Job Satisfaction of Medical Record Officers

Deharja, Atma and Rohman, Nonik Aisyah and Wijayanti, Rossalina Adi (2020) Impact of Work Environment and Work Stressing on The Job Satisfaction of Medical Record Officers. Jurnal Medicoeticolegal dan Manajemen Rumah Sakit, 9 (2). pp. 127-134. ISSN 20882831

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Abstract

Factors that influence the work satisfaction of medical record officer is the workenvironment and work stress. Uncomfortable work environment and work stressingwith a lot of work demands make the staff will experience severe pressure. Based onthe preliminary study on April 1st, 2018, it's found that seven officers who oftenabsent (above 10%), small workspace, awkward movement, inadequate facilities,double jobs, and double shifts that made 10 out of 13 officers experience unenjoyablein their work. The purpose is to analyze the effect in the work environment and workstressing on the work satisfaction of medical record officers in the X Hospital. It isanalytical with a cross-sectional approach using ordinal logistic regression andquestionnaire as an instrument. The sample used is 13 medical record officers—thework environment and work stressing as independent variables and worksatisfaction as dependent variables. The significance value of the work environmentand work stress variable is 0.002. It has a significance value <α (P <0.05), proving thatthe work environment and work stressing have a significant effect on worksatisfaction. This study's suggestions need to be the expansion of workspace,additional facilities, and officers to avoid double jobs and double shifts.

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