Analisis Kendala Penggunaan Sistem Informasi JSC with FAI di Kabupaten Jember berdasarkan Theory of Constraint (TOC)

Santi, Maya Weka and Deharja, Atma (2020) Analisis Kendala Penggunaan Sistem Informasi JSC with FAI di Kabupaten Jember berdasarkan Theory of Constraint (TOC). Jurnal Penelitian Kesehatan "SUARA FORIKES" (Journal of Health Research "Forikes Voice"), 11 (1). pp. 84-90. ISSN 2086-3098

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Abstract

Jember Safety Center (JSC) with Fokus Anak Ibu (FAI) is an information system based on android to optimize the implementation of pregnant women referral in Jember Regency, but it is not running well. This research aims to analyze the constraints of JSC with FAI in Jember Regency based on Theory of Constraint from several aspects as market, resources (people and equipment), material, vendor, financial, knowledge, dan policy. It was a descriptive research. The object of research was JSC with FAI information system. Data were collected by questionnaire, in-depth interview, group discussion, and document study. Market constraint was the information system capability was not accordance with end user’s demand. People constraint was respondent did not really understand what features were in JSC with FAI. Equipment constraint indicated frequent Wi-Fi errors when inputting data; server in the Jember District Health Office often deal with problems; android mobile phones that used to input the data had limited memory and full of memory. Material constraint was no manual guide for user. There was also a problem with vendor of JSC with FAI, so the maintenance of information system could not be done optimally. There was no financial constraint of JSC with FAI information system. Knowledge or competence constraint was the respondent was still not familiar with the features of JSC with FAI. The policy constraint showed the Absence of policies which support the use of JSC with FAI in Healthcare Center and Jember District Health Office.

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