The Quality Assurance of Medical Record Service Unit in Kariadi Hospital Semarang During Covid-19 Outbreak

Agiwahyuanto, Faik and Astuti, Retno and Elisanti, Alinea Dwi and Ramadhany, Nur Azizha (2022) The Quality Assurance of Medical Record Service Unit in Kariadi Hospital Semarang During Covid-19 Outbreak. Jurnal Formil (Forum Ilmiah) Kesmas Respati, 7 (2). p. 195. ISSN 2502-5570

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Abstract

Policies regarding, the flow of the medical record service procedures are needed during the COVID-19 pandemic. This pandemic requires medical record unit to adapt quickly. Differences in established patients who were not confirmed by the 2019-nCoV virus. Evaluation of quality assurance medical record service procedures during the COVID-19 pandemic for established patients who are not confirmed by the 2019-nCoV that support person-centered health care is crucial for the officer's needs. This study aim was to know the quality assurance of the medical record service unit in Kariadi Hospital Semarang during COVID-19 outbreak. This research was conducted from 1 July to 15 August 2020. The research instrument used in-depth interviews sheet and direct with participants used COVID-19 health protocol. Interviews were transcribed verbatim and analyzed used Haase's adaptation of Colaizzi's phenomenological. The research was analyzed by data analysis used content analysis with software Nvivo 12 Plus. The results, Dr. Kariadi Hospital already has a Standard Operating Procedure (SOP) for the flow of medical record service procedures during the COVID-19 pandemic for new or old patients who are not confirmed by the 2019-nCoV virus. The conclusion that Dr. Kariadi Hospital used quality assurance of electronic medical record to processing medical record documents for patients who are not confirmed by the 2019-nCoV

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