Aplikasi Mapinfo 9.0 Untuk Penataan Data Pelanggan Dan Jaringan Pt.Pln (Persero) Rayon Rambipuji

Chaidari, As’ad (2014) Aplikasi Mapinfo 9.0 Untuk Penataan Data Pelanggan Dan Jaringan Pt.Pln (Persero) Rayon Rambipuji. Other. Politeknik Negeri Jember. (Unpublished)

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Abstract

As a distribution unit , PT . PLN Rambipuji have given quite a lot of consumers who are served rayon is Rambipuji which incidentally is the busiest area . PT PLN ( Persero ) is obliged to constantly improve service to customers . Changes are being made ​​by PT . PLN ( Persero ) UPJ Rambipuji in service to customers , it can be seen from the change in the company 's vision and mission . Changes in vision and mission in order to improve customer service of a higher quality that the customer is satisfied with the performance of PT . PLN ( Persero ) . The stage in the creation of street vendors this report , including the method of observation , interviews , literature study , and documentation . Expected attendance MapInfo for customer data and network setup can be used by all office units in improving information systems on an ongoing basis , especially customer service mechanisms , especially in the New Installation and Addition Rate / Power .

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