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atmadji, Ery Setiyawan Jullev and Anita Mukhlisoh, Nanik and Ahmad Sultoni, risqi (2019) Utilization Of Sentiment Analysis Using The Data Science Approach To Improve Customer Satisfaction. In: Proceeding of the 2nd International Conference on Food and Agriculture. P3M Politeknik Negeri Jember. ISBN 978-602-14917-9-9