Being a Staff in Tour Preparation Subdivision of Ksuma Indah Tourand Travel

Pandita, Devy Yusman (2020) Being a Staff in Tour Preparation Subdivision of Ksuma Indah Tourand Travel. [Experiment] (Unpublished)

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Abstract

Tour and Travel Agency is a business entity that provides a complete service to someone who wants to make a trip or traveling. It gives the several services, such as transportation, accommodation, consumption, tour package offered, etc. One of the Tour and Travel Agency which can help the customer to get their travelling successfully is Kusuma Indah Tour and Travel Kusuma Indah Tour and Travel was established on May 25, 2014 It is located on Jl. Santana number 06 Patokan, Situbondo Regency. It has several divisions. They are marketing, finance and operational division. Kusuma Indah Tour and Travel also has services such as tour package, international and domestic airline ticket, hotel reservation and transportation booking. The writer did the internship program at Kusuma Indah Tour and Travel for two months. It was started on March 12 until May 23, 2018. The writer got some experiences in the three subdivisions when conducting the internship program at Kusuma Indah Tour and Travel. They are promotion subdivision, tour preparation subdivision, and tour operational subdivision. In conducting the internship program at Kusuma Indah Tour and Travel, the writer was placed in tour preparation subdivision. In tour preparation subdivision, the writer assigned to make tour itinerary, handle trip reservation, and handle technical meeting with customer in preparing the tour. In doing an internship program at Kusuma Indah Tour and Travel, the writer got so many new experiences in the real work. It was a good chance for the writer as the student of English Study Program of Politeknik Negeri Jember to apply several skills and knowledge that she got during the study, especially English for Tour and Travel.

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