Evaluasi Sistem Informasi Manajemen Rumah Sakit Pada Instalasi Rekam Medis Menggunakan Metode HOT-FIT di Rumah Sakit Wijaya Kusuma Lumajang

Bakhtiar, Syukri (2025) Evaluasi Sistem Informasi Manajemen Rumah Sakit Pada Instalasi Rekam Medis Menggunakan Metode HOT-FIT di Rumah Sakit Wijaya Kusuma Lumajang. Undergraduate thesis, Politeknik Negeri Jember.

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Abstract

SIMRS plays an important role in accurate and efficient data management to support decision making, improve service quality, and program planning and evaluation. Preliminary studies at Wijaya Kusuma Lumajang Hospital showed that the implementation of SIMRS in the medical record installation was not optimal, this occurred because there were still system errors when withdrawing reports, mismatching diagnostic information, and still using manual methods. This study aims to evaluate SIMRS using the HOT-Fit method which includes aspects of human, organization, technology, and net-benefit. Data collection was conducted through observation, documentation, and interviews, with triangulation of techniques and sources as a validity test. The results of the research on the human aspect, SIMRS is used regularly, but is constrained by network and electricity disruptions. Staff knowledge is not optimal, characterized by input errors and dependence on technical assistance. User satisfaction is still low because some features, such as registration, have not functioned optimally. In the organization aspect, management supports the implementation of SIMRS through the provision of facilities and infrastructure, but still lacks usage guidelines and socialization. The technology aspect shows that the system is quite flexible and integrated, but there is no user manual, security is not optimal, and data speed and accuracy are still a problem. On the net benefit aspect, SIMRS has not fully improved service effectiveness due to data integration that has not been maximized, although it has helped save time and reduce the use of paper. The solution to these problems is routine training, development of guidelines, addition of help features, increased account security, and infrastructure updates to optimize the use of SIMRS at Wijaya Kusuma Hospital.

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