Evaluasi Kepuasan Pengguna Sistem Informasi Manajemen Rumah Sakit Dengan Metode End User Computing Satisfaction Di Unit Rawat Inap Rumah Sakit Citra Husada Jember

Sofyan, Rania Ramadhani (2024) Evaluasi Kepuasan Pengguna Sistem Informasi Manajemen Rumah Sakit Dengan Metode End User Computing Satisfaction Di Unit Rawat Inap Rumah Sakit Citra Husada Jember. Undergraduate thesis, Politeknik Negeri Jember.

	Text (Abstract) Abstract.pdf - Submitted Version Available under License Creative Commons Attribution Share Alike. Download (70kB)
	Text (Bab 1 Pendahuluan) Bab 1.pdf - Submitted Version Available under License Creative Commons Attribution Share Alike. Download (150kB)
	Text (Laporan Lengkap) Laporan Lengkap.pdf - Submitted Version Restricted to Registered users only Download (3MB) | Request a copy
	Text (Daftar Pustaka) Daftar Pustaka.pdf - Submitted Version Available under License Creative Commons Attribution Share Alike. Download (147kB)

Abstract

Citra Husada Jember Hospital has been running a hospital management information system since 2019 with the help of a third-party vendor. However, during the preliminary study, several problems were still found in the use of SIMRS, including information content that was less concise, a display that was too complicated, and errors during data processing. The purpose of this research is to evaluate the hospital management information system in accordance with the variables in the End User Computing Satisfaction (EUCS) method. Researchers used a type of quantitative research with a sample of 109 respondents. The data analysis used is relationship analysis with the spearman rank test using the help of the SPSS program. The results showed the significance value of all variables < (α = 0.05) and was positive. The correlation coefficient value of the content variable is in the medium category with a correlation coefficient value of 0.404, the format variable is in the medium category with a correlation coefficient value of 0.584, the accuracy variable is in the medium category with a correlation coefficient value of 0.465, the ease of use variable is in the strong category with a correlation coefficient value of 0.600, the timeliness variable is in the strong category with a correlation coefficient value of 0.675. All variables in the End User Computing Satisfaction (EUCS) method have a significant relationship to user satisfaction.

Actions (login required)

View Item