Technology Acceptance Model: Its Application in the Jember Safety Centre in Reducing Maternal and Infant Mortality

Deharja, Atma and Santi, Maya Weka and Yunus, Muhammad and Rachmawati, Ervina (2023) Technology Acceptance Model: Its Application in the Jember Safety Centre in Reducing Maternal and Infant Mortality. INTERNATIONAL JOURNAL OF HEALTH SYSTEMS AND MEDICAL SCIENCES, 2 (3). pp. 117-132. ISSN 2833-7433

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Abstract

This study aimed to assess midwives' acceptance of the Jember Safety Centre (JSC) using the Technology Acceptance Model (TAM). A cross-sectional, quantitative design with multiple linear regression was employed, involving 50 active midwife users of JSC from 240 eligible participants in primary healthcare centers in Jember Regency. Survey questionnaires were distributed via mobile phone and analyzed for perceived usability, privacy, and perceived usefulness (PU) in relation to the behavioral intention to use the JSC. Results indicated that 74% of respondents perceived good usability, but this did not influence perceived ease of use. Privacy significantly affected PU (P = 0.040; β = 0.324), contributing to a 32.4% PU rate influenced by privacy variations. Additionally, PU significantly impacted the behavioral intention to use (P = 0.000; β = 0.311). The findings suggest that the Jember District Health Office should address constraints such as low internet signal and consider midwives' perspectives to enhance e-health technology acceptance and implementation.

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